Shipping Policy
Processing times, shipping estimates, and what to expect after you order.
Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
There is always potential for delays due to a high volume of orders, postal service issues, or other factors beyond our control.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout (calculation based on delivery distance).
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| $85+ | 5 to 8 Business Days | Free |
| Standard | 5 to 8 Business Days | $8 - $10 |
| Express | 2 to 3 Business Days | $11 - $13 |
International Shipping
Our international shipping rates are dynamically calculated based on the destination, package weight, and size, ensuring fair and accurate pricing for our customers worldwide. Experience hassle-free shipping with transparent and automated rate calculations.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at contact@sahrsports.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Orders cannot be shipped to P.O. Boxes.
Cancellations
After an order is submitted, processing begins and orders cannot be canceled. If there are questions about canceling an order, please contact us.
Delayed Orders
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please contact the shipping carrier for the item's status.
Damaged Orders
SAHR Sports is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
Refunds, Returns, and Exchanges
We accept returns within 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@sahrsports.com with your order number and a photo of the item’s condition.
We handle these issues on a case-by-case basis but will do our best to find a satisfactory solution.
For full details, see our Return & Refund Policy.
Questions?
If you have any questions, please don't hesitate to contact us.